Terms of service

By booking a workshop, purchasing a Paint Party Kit, or hiring Muse&Flow for any creative service, you agree to the following terms:

Bookings & Payments

• A 50% deposit or full payment may be required to secure the start of a project.

• Invoices must be paid before the event or delivery unless otherwise agreed.

• Custom requests may require additional time and charges.

Cancellations

• Cancellations made 7+ days before the event: full refund (minus processing fees).

• Cancellations made within 7 days: 50% refund or credit toward a future service.

• Cancellations within 48 hours are non-refundable.

Event Responsibility

• We provide all materials unless stated otherwise.

• The client is responsible for providing safe working conditions and adequate space for workshops or live art services.

• Muse&Flow will provide protection for all surfaces, however, is not responsible for accidental stains, spills, or damage caused by participants during any creative activity.

Shipping & Returns Policy

Shipping

• Paint Kits are hand-prepared and ship within 5–7 business days.

• Miami orders are available for local delivery.

• Shipping within the U.S. only.

• Shipping costs are calculated at checkout unless otherwise specified.

Returns & Exchanges

Because each kit and custom artwork is made to order, all sales are final.

However, if your package arrives damaged or incomplete, please contact us within 3 days of delivery with photos, and we’ll replace any missing or damaged items.